FAQ
FAQ
Frequently Asked Questions (FAQs) | Azlan Mall
Find quick answers to your most common questions about shopping at Azlan Mall.
1. What kind of products do you offer?
We offer a wide range of baby and kids’ clothing, including rompers, bodysuits, frocks, pajamas, casual wear, party outfits, and seasonal essentials for newborns to age 10.
2. Is the clothing safe for newborns?
Yes! All our products are made with soft, breathable, and skin-friendly fabrics that are perfect for delicate baby skin.
3. Do you deliver across Pakistan?
Yes, we deliver nationwide. No matter where you are in Pakistan, we’ll make sure your order reaches you safely and on time.
4. How long does delivery take?
Orders are usually delivered within 3 to 5 working days. Some remote areas may take slightly longer.
5. What payment methods do you accept?
We accept Cash on Delivery (COD) and Bank Transfers for your convenience.
6. Can I return or exchange an item?
Yes, you can return or exchange an item within 7 days of delivery, provided it is unused, unwashed, and in its original packaging. Please visit our Return Policy page for more details.
7. How can I contact customer support?
You can reach us by:
📧 Email: azlanmall.babygarments@gmail.com
📞 Phone/WhatsApp: 0327 4069104
Our team is available Monday to Saturday, 10:00 AM to 6:00 PM.
8. Are your prices affordable?
Absolutely! We aim to provide high-quality baby garments at budget-friendly prices, making parenting a little easier.
9. Do you restock sold-out items?
Yes, we frequently restock popular items. You can follow us on social media to stay updated on restocks and new arrivals.
10. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number via SMS or email to monitor its progress.